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| What some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey Page.
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| I’m writing a quick note to thank you for helping me and my riding companion the other day when we were passing through Hickory. We are from the Birmingham area and were on our way home from the Outer Banks when I had a minor problem with my Ultra. Please commend Eric Crosby for his pleasant and speedy help. He had us back up and going within minutes. Whenever I’m back up anywhere near Hickory I will make it a point to get in to see everyone. Everyone from Eric to the sales personnel was so kind and courteous. Thanks again for making my riding experience a pleasant and enjoyable one. Just goes to show you, if you’re on a Harley, you have many friends along the open road.
Sincerely,
Roger
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" I cannot say enough about how great BRHD is!! I am a new rider, and Charlie Lewis really took the time to help me find the bike that was right for me as a new rider, not one that was just right for a "sale". Once I decided on a bike, Randy, Glenn, Leigh, and Eric just completed the best dealership experience ever! Everyone took their time to help me get things right so I can really enjoy my start of motorcycling!
Thanks to everyone and rest assured that I will be recommending you guys to anyone looking for a bike."
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By: Joe Catawba,NC
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"While on my way to Ashville I saw your dealership from I-40 but it was late and you were already closed.After returning to Greensboro where we were staying, I told my wife that I wanted to go back on Sunday.Sure glad I did.If the dealer here in Florida where I bought my 07 FLHX treated me like you guys did I probably would have got my wife a bike too.No such luck,guess there to busy to be as helpful and friendly as you guys were.I only bought a few shirts (which I will wear whenever I go to the dealer here)but the ladies up front are great.The entire store is.Great selection of bikes,parts,everything.I will be sure to stop in again on our next trip up,hopefully riding not driving,but will stop for sure.Thanks for making a good trip great !!"
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By: Rich North Port,FL
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"I drove 130 miles one way to purchase my bike at Blue Ridge HD. I stopped at several other dealerships and was treated like my business wasn't appreciated. With Blue Ridge I felt like part of the family and took my new bike home the same day. Thanks much to Scott & all the staff."
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By: Bobby Mars Hill,NC
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"My name is Robert, I live in Franklin NC and have a Softail Custom. The service that I get at Blue Ridge is the best. I drive 150 miles to let the guys at Blue Ridge work on my bike. Eric and RC have been great with their help and service. I just want to say thanks Blue Ridge Harley, you guys are the best. Robert, Franklin NC."
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By: robert franklin,NC
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"On July 24th I brought my 2006 1200XL into the Service Dept. for a recall notice, and also with a recurring stopping problem. I had another dealership look at the problem with no resolution. I spoke to R.C. at the service desk and he took the time to listen and understand what the problem was. He called me later on in the week to tell me that after initial checks the problem seemed resolved, however he had them go back over it again and they were able to recreate the stopping problem. This allowed them to diagnose the issue and change out a sensor. When I picked up the bike he had it tested again, which it still ran fine. I brought the bike home that day and R.C. called me that evening to follow up. I was so impressed with his commitment to customer service. This was a far cry from the servie I had recieved from the HD dealership where I bought my bike. Going forward ALL of my HD dealings will be with Blue Ridge."
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By: Andrew Denver,NC
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"Just wanted to say thanks for a great experience at BR. I just purchased my first Harley June 4, '07. I was encouraged to sit on a Sportster by one of the lady's at the front desk (sorry I cant remember her name,but she was awesome). Anyway, she showed me the differences in the weight of the Sportster and the Dyna low rider,and talked to me about a riders safety class and many other things pertaining to riding.(If it helps she meet her 2nd husband at a Poker Run). Thanks to her and Stumpy, I now have my own Harley and a motorcycle safety class as well as my motorcycle license. She should be a sales associate in bikes not just general merchandise, she knows her bikes. Thanks so much for all your help and encouragement. Stumpy is an awesome salesman; though I am a woman he made me feel like part of the family.I am the proud owner of a
Dyna Low Rider, white gold pearl,1588cc.Thanks again Blue Ridge Harley!"
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By: Arla Marion,NC
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"We went to the Honda dealer first thing that morning and the sales guy wouldn't give us the time of day so we went to Blue Ridge H-D. I told my soon-to-be wife I bet her five dollars someone will talk to us with in the first 5 minutes we or in there. Sure enough "Stumpy" greeted us within the first 60 seconds and made our dream come true
of owning a Harley-Davidson. Thank You for a wonderful time there and the warm welcome as we came in.Can't wait to go by the Honda place and rub their noses in it on my new Harley, hahahaha. Thanks again to Scott "Stumpy" Moore for everthing he did for us. "
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By: christopher conover,NC
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"My husband bought his Softail Nighttrian in February of 2006 and I took over his Honda Shadow. I had been looking at the Harley's but just couldn't find what fit me, then in February this year, the new Nightster was unveiled. I fell in love with it so the next evening my wonderful and loving husband bought it for me. I love it. The more I ride it the more I love it. Thank you Honey. And Thank you Blue Ridge. Your dealership and staff are second to none. Scott is a straight forward top-notch salesmen. Would never buy a bike anywhere else. Thanks again. "
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By: Angie Newton,NC
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"HAVENT PURCHASED ONE YET,LOOKING FORWARD TO SEEING YOUR SHOWROOM"
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By: MICHAEL ROCK HILL,SC
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"As a small business owner and previous employee of a franchised vehicle dealer, I know the hurdles that must be overcome with EVERY customer for a dealer to sucessfully promote their product line and keep people coming back. I spoke with probably 12 or 15 different people at this dealership and they were, without exception, courteous, helpful and friendly. In my experience, I know how hard it is to put together a team that pulls together like yours obviously does. You are to be commended. Blue Ridge HD gets my wholehearted endorsement. I'll be back. "
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By: Bobby Morganton,NC
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"Traded my XL883C that i had purchased at another dealer in for a 06 FXSTBI at Blue Ridge (it all started out as just a visit to gather some info but left with a bike).
The purchase experience at Blue Ridge was far superior to the one i had from the other dealer when buying the sporty. From the time you walk in the door you are immediately greeted by one of the lovely ladies on the showroom floor. (Jess, hope you get to feeling better).
They took the time to walk me around the dealership and introduce me to everyone i may need to see in the future which also impressed me.
The salesman Randy was top notch and had me ready to go in no time. I highly recommend seeing him if interested in purchasing a bike.
The entire staff at Blue Ridge have set the standard for other dealerships to go by!
thanks again to everyone, Scott Franklin
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By: Scott Valdese,NC
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"If every business in town operated like BlueRidge HD, wouldn't this be the best town to shop in. Great staff that do a great job. We visit almost on a daily basis and still get treated as if it were the first time in,when we purchased our Roadking. GREAT JOB! "
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By: Bruce Hickory,NC
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"I'm new to riding and won't have a H-D for a while yet, but I really like the motorclothes, accessories, etc. I was in the store on Monday, May 29, and even though I was just buying a pair of gloves and looking at helmets, the staff was very friendly and helpful. Gave me pointers as to glove and helmet sizing and benefits. When I am ready to purchase the H-D Modular Stealth helmet, you know where I'll be buying it! Thanks for the superior service.
Lee Wilson"
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By: Lee Maiden,NC
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"Thank you for being honest and up front with us. Thats why we bought our 2006 1200xl Sportster from you..Your service was Great and the sales people were very helpfull.
Steven and Kayann Brown"
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By: Steven and Kayann Shelby,NC
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"You have a very kind and friendly dealership to deal with. Every time I come into you dealership I am always greeted with a smile and can I help you with anything, please just let me know. If you go out of there with out buying something it is your own doings. Parts Dept and Service are EXCELLENT. Very kind and knows all the answers"
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By: Ginger Black Mountain,NC
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"I have been to numerous motorcycle dealers and I have never received the quality of service that I received at Blue Ridge HD. Everyone was extremely friendly and knowledgeable. My wife and I was treated like one of the family. Scott was awesome. He is an excellent salesperson. I would recommend everyone to visit Blue Ridge HD and to talk to Scott. After I purchased my new Harley, Scott took my wife and I around to meet everyone in sales, parts, and service. 2 hours after walking in the door, just to look, I was riding home on my new Harley. Now that was fast service."
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By: Darrell Newton,NC
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"I just picked up my new 2006 FLHX (Street Glide) and I couldn't be happier. The bike is awesome, best bang for the buck. Service was great! I recommend highly the stage 1 kit with Kerker exhaust, they sound great. If you want the best price and service,without alot of hassle Charlie Lewis and the gang at Blue Ridge will make it happen for you. Blue Ridge is definitely worth the drive. Thanks also to Eric in service, Glenn in parts, and Randy in sales."
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By: BRIAN MT.HOLLY,NC
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"great, friendly staff and owners too. I walked in, saw the bike I had been looking for and owned it in a little over 45 minutes. Now, that was service. Keep up the good work.............."
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By: sam conover,NC
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"I am very pleased with your service department, I am picky and they did a very good job. I had my 2500 mile service and state inspection done, and it was completed when they said it would be. The sticker was put on straight and the area around the oil filter was clean.
Thanks,
Jon Gray"
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By: Jon Maiden,NC
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"Just wanted to let you know we stopped by your store on our way home from a vacation in Myrtle Beach and did some shopping. Your whole staff was SOOOOOOOOOOO friendly and nice and helpful. When we got home, we realized we had forgotten to pick up a t-shirt for a friend, so we called down there and the sales clerk (Can't remember her name, but she was a really sweet lady with an Australian (?) accent)spent a good deal of time on the phone with us and found just the shirt we wanted in the size we needed and shipped it to us, and also followed up with a phone call to make sure it was the right one once we got it! You don't get service like that very often anymore. You have a great staff and a beautiful facility. Thanks for the hospitality."
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By: Rick and Becky Lucas,OH
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"this pertains to a service provided me 2 July 2005. i have forwarded a separate e-mail with the details."
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By: zane grey shelby,NC
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"While at the Rally in the valley my odometer reset button fell off. We (my wife and I) stopped at Blue Ridge on returning home. While my wife shopped I walkedintothe service area and a guy named Paul said he would look at my bike as soon as he completed an inspection. He did as promised and had it fixed in less than 5 minutes. Great courteous service that was most appreciated. Ihaven't been treated any better at my purchasing dealership (not kicking them either). Very comforting to know that great service and people who care are still among us. Thanks Paul!!!!
Ivey Russell
Denton, NC"
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By: Ivey Denton,OR
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"Thanks to everyone at Blue Ridge H.D. They treated me as if I were family. And a very special thanks to Charlie Lewis. I now have the bike of my dreams. Also thanks to Eric for the help on the pipes. I will send everyone I know to your dealership. May God bless you all."
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By: Robert Hickory,NC
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"HAVE NOT BOUGHT YET, BUT WAS PROVIDED WITH DETAILED INFORMATION TO HELP ME MAKE AN INTELLIGENT DECISION. THE FOLKS WERE FRIENDLY AND HELPFUL."
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By: KIM HILDEBRAN,NC
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"I brought my '01 Ultra in for the 17.5K service. Service tech has a problem getting the outer primary off and placed a very small scratch on the primary cover. The service manager told me that they had scratched my outer primary cover, but that they would replace it with a new one once they received it. Woulda never known it. I took the bike back later and they replaced it with a new one. To say the least, I was VERY IMPRESSED. Will use them exclusively from now on for service. EXCELLENT EXCELLENT EXCELLENT!!!"
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By: D.L. Maiden,NC
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"Service and Parts department second to NONE. Tom (parts) and Eric (service) have been very responsive to my needs and even though I did not purchase my bike from BRHD, everyone there has treated me as if I did. When my wife is ready for her first bike I will definitely make BRHD my first stop. Great Job, keep up the good work. Ride Safe!"
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By: Scott Granite Falls,NC
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"After shopping online and checking out bikes in person for several months, my wife finally decided to come in and talk serious about a Wide Glide. After listening to Charlie explain why she should start with a Sportster, she decided on a 2005 883L. Unlike most salesmen that would try to push you toward the more expensive bike, Charlie was a breath of fresh air. He made every part of the purchase easy to understand and told us of all our options. We never felt pressured at any time and he has been a great help thru the whole purchase. Keep up the terrific work folks."
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By: Tommy Hudson,NC
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"AMAZING PLACE - HATS OFF TO THE DESIGNER - PEOPLE ARE FRIENDLY AND IT'S A GREAT FAMILY OWNED BUSINESS AND THATS ALWAYS A PLUS."
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By: Anonymous ,NE
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"The Girls at the front Counter Are Great!!!
Very Helpful!!!"
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By: Brad Taylorsville,NC
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"Five (5) stars are not enough for a Company as great as Blue Ridge Harley-Davidson in Hickory, North Carolina. At 55 years of age and gaining a true second family and treated in all aspects like a "special" person, makes one step back , be humble, and thank God that we still have people like BR that put your feelings first before the "cha ching". Thanks so much for the continuing unbeliveable experience. TW"
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By: TW Tom ,YT
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"You guys should be rated 10! Great dealership, motorclothes chicks are the friendliest we've ever met!
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By: Anonymous ,XX
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"Best dealership in North Carolina. Your prices are the best, we shopped around before deciding. We needed large men's sizes, and you had them. We're sold on Blue Ridge Harley-Davidson! Number ONE!"
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By: Larrey Hickory,NC
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"There should be a scale of 10. Your store is beautiful and very inviting. Motorclothes women are very friendly and helpful. Love Natalie's accent, too. Parts guys know their stuff. Keep up the good work."
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By: Melanie & Steve Statesville,NC
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"You have a great shop. Knew my needs, didn't try to talk me into a bike I didn't want or need. I appreciated that. Your prices are the best in NC, I checked all over, other stores around you, but I kept coming back to Blue Ridge. The store is by far the most different, really good relaxing atmosphere. My wife loves your big selection of clothes. Don't know if I like that or not. (just kidding). she loves to shop. Thanks for everything."
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By: Art Hickory,NC
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